Terms and Conditions
Terms and Conditions
Welcome to Urbanedge Hoods. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before browsing or making any purchases.
1. Introduction
These Terms and Conditions govern your use of our website and services. By visiting our website, you agree to these terms in full. If you do not agree, please refrain from using our site.
2. Eligibility
- To shop with Urbanedge Hoods, you must be at least 18 years old or have explicit consent from a parent or legal guardian.
- By placing an order, you confirm that you meet this age requirement.
3. Product Information and Accuracy
- We strive to ensure that all product descriptions, images, and pricing details are accurate and up-to-date.
- However, errors or inaccuracies may occur. Urbanedge Hoods reserves the right to correct any errors, omissions, or inaccuracies at any time without prior notice, including after an order has been placed.
4. Orders and Payments
- Orders are subject to acceptance and availability.
- We reserve the right to cancel or refuse any order for reasons such as stock limitations, payment issues, or suspected fraudulent activity.
- Full payment must be completed at checkout to confirm your order.
5. Pricing and Promotions
- All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
- Promotional offers, discounts, and sales are subject to specific terms and conditions and may be time-sensitive.
6. Shipping and Delivery
- We currently ship within India and internationally with minimal shipping charges.
- Shipping fees and delivery times may vary based on your location and chosen delivery method.
- Urbanedge Hoods is not responsible for delays caused by external factors, including weather, customs processes, or courier issues.
- For detailed information, refer to our Shipping Policy.
7. Returns and Refunds
- Returns are eligible within 2 days of receiving the product, provided the item is unworn, unwashed, and in its original packaging with tags intact.
- A video of unboxing is mandatory to process any return or exchange request.
- Personalized products or items made to order are non-returnable and non-exchangeable.
- Refunds will be processed within 7 business days upon receipt and verification of the returned item. Refer to our Return Policy for more details.
8. Intellectual Property
- All content on this website, including but not limited to text, graphics, images, and logos, is the exclusive property of Urbanedge Hoods or its licensors.
- Unauthorized reproduction, distribution, or modification of any content is strictly prohibited and may result in legal action.
9. Privacy Policy
- Your privacy is important to us. Urbanedge Hoods collects and uses your personal information in accordance with our Privacy Policy.
- By using our site, you consent to the collection and use of information as described in our Privacy Policy.
10. Limitation of Liability
- Urbanedge Hoods is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
- Our liability is limited to the amount paid for the products in question.
By using Urbanedge Hoods, you agree to these terms. For any queries, feel free to contact us at urbanedge.hoods@gmail.com.
Thank you for choosing Urbanedge Hoods!